Category Archives: social media and systems design

Snapchat Launches My AI: A New Social Media Chatbot

Posted on March 7, 2023 by kexincheng

Snapchat has announced the launch of a new experimental feature called My AI, which is a chatbot that can communicate with users and is based on OpenAl’s ChatGPT. It is now available only to Snapchat+ subscribers for $3.99 per month, … Continue reading →

Posted in artificial intelligence, Social Media, social media and systems design, social media and the art of conversation, Uncategorized | Tagged , | 1 Comment

Artifact: Instagram’s Founders Return with a New Social App

Posted on February 6, 2023 by kexincheng

Instagram co-founders Kevin Systrom and Mike Krieger are launching Artifact, a new social app that combines “articles, facts, and artificial intelligence.” The new app is intended to deliver a personalized news experience based on your engagement and interests. At least … Continue reading →

Posted in Apps, Social Media, social media and systems design, Uncategorized | Tagged , , , | 1 Comment

Who are the culprits behind fake news on social media?

Posted on January 23, 2023 by kexincheng

It is far more difficult to put an end to a rumor than it is to start one. Many people, I’m sure, are plagued by the misinformation and rumors that abound on various platforms. A study of over 2,400 Facebook … Continue reading →

Posted in Social Media, social media and systems design | Tagged | 1 Comment

Do You Want Non-Friends to See Your Comments?

Posted on January 21, 2017 by angela_yiruguo

Facebook, as we all know, allows us to set up the visibility options of certain posts–if we only want a particular group of friends to see the posts, we can conditionally make them private to that group of friends. At the … Continue reading →

Posted in Facebook, Privacy, Social Media & Psychology, social media and systems design, UX | 1 Comment

The Redesigned “Like” Button… Do we like or love it…?

Posted on February 25, 2016 by bmurtha

The new reaction button on Facebook is causing a stir online. Some people hate it, some people love it and some people just don’t care. Is it too much? A lot of people are asking where the dislike button is. … Continue reading →

Posted in Facebook, social media and systems design, Uncategorized | 1 Comment

Linking social media interactions to your customer data

Posted on January 30, 2016 by Geoff Irwin

The use of social media in business means that our connections with our customers are through an increasing number of channels, making it difficult to manage and keep track of the interactions with individual customers. It may be difficult to … Continue reading →

Posted in Apps, Social Media, social media and systems design, technology | Tagged , , , , | 1 Comment

2 for 2 as NY Times Consumer Reporter’s Jabs Jibe with Class Topics Where Companies Don’t “Walk the Talk”

Posted on March 16, 2015 by sydhavely

  Starwood Hotels Preferred Guest photo on its website suggesting patrons follow the  program on Twitter, Facebook, and Instagram for more benefits.  Coincidentally after a chest-thumping interview by its senior vice president of marketing on Starwood’s progressive mobile technology, a … Continue reading →

Posted in Case Studies, social media and systems design, Uncategorized | Leave a comment