Category Archives: Strategy

Nothing to Report

The ongoing special counsel investigation report about the President and his administration, led by Bob Mueller, was submitted to the Attorney General last Friday. It was the biggest news story of the weekend and possibly the year. For the entire … Continue reading

Posted in Click Bait, Legal, News, Participatory Culture, Politics, Social Behavior, Social Media, Social Media & Psychology, social media and accuracy, social media and politics, Social Trends, Sports, Stories, Strategy, Uncategorized | Tagged , , | 1 Comment

Facebook Turns the Page to Stay Relevant (and Out of Trouble)

“Bu-Bye!  Facebook is switching its messaging mission from News Feed to more private, encrypted communication.  Facebook watchers are wondering what this means for News Feed, though, the core of its advertising business model. Chesnot / Getty Images  Facebook’s future is private … Continue reading

Posted in Data, Facebook, Instagram, messenger, Social Media, social media and politics, social media and storytelling, social media disruption, Social Media Policy, Strategy, technology, text messaging, Uncategorized, whatsapp | Leave a comment

Will BOTs Change Customer Service?

Last week Facebook made a major announcement.  They informed the world that they are getting into the bot business by unveiling a bot platform into Messenger.  This is just a few weeks after Microsoft unveiled bots into Skype.  Up until … Continue reading

Posted in algorithms, Apps, bots, communication, Customer Service, Education, Facebook, machine learning, Microsoft, Social Change, Social Media, Strategy, technology, Twitter | Leave a comment

Social Media trumps the personal website

A few years ago I decided to set up a professional website on which I could share content such as my resume and other information; I later transitioned that site to a personal one in which I could share photos, … Continue reading

Posted in Apps, Case Studies, Google, Human Resources, LinkedIn, Metrics, Social Media, Strategy, User Generated Content | Tagged , , , , , | 4 Comments

Making use of the big data we have

The advent of IoT and Big Data has given us access to information that we have never have access to before. Once we have access to the data, making use of it requires more than just the click of a … Continue reading

Posted in Big Data, Internet of Things, Strategy | Tagged , , , , , , | 2 Comments

3 takeaways from the White House Digital Strategy Team

Jenna Brayton, an Associate Director in the White House Office of Digital Strategy, came to speak with students in the Annenberg School of Communications at University of Pennsylvania last Monday, and discussed the role of social media in the presidency. … Continue reading

Posted in Activism, Case Studies, Politics, Strategy, You Tube | Tagged , , , , , , , | 2 Comments

Swipe Right For New Customers

The ‘Tinder Generation’ is on the rise and looking closely at their online dating habits can potentially shed some light on their shopping habits. Companies would be wise to start to consider how these online dating apps can translate into … Continue reading

Posted in Marketing, Social Media, Strategy | Tagged , | 1 Comment